Treegator® Manufacturer Warranty

Treegator® Slow Release Watering Bags are covered by manufacturer warranty against any defects in materials and/or workmanship


To submit a Warranty Claim, please complete and submit the form below.
(Restrictions apply - see below for details)

Treegator® on tree logo
Lifetime Warranty

Treegator® Original

Covered by a LIFETIME limited warranty from the original date of purchase against any defects in materials and/or workmanship (Warranty is void outside US & Canada)

 

3 Year Warranty

Treegator® Jr. Pro

Covered by a 3-year limited manufacturer warranty from the original date of purchase against any defects in materials and/or workmanship (Warranty is void outside US & Canada)


Note: As of 2023, the Treegator® Jr. Pro model is no longer being produced or manufactured by Spectrum Products Inc., and has been permanently discontinued.

What IS covered under warranty:

• Product failure due and/or relating to:

- Defect(s) in any materials used in the manufacturing process.
- Faulty or poor workmanship by the manufacturer.


What IS NOT covered under warranty:

• Product failure due and/or relating to:

- Abuse, accidental damage, animal/rodent damage, or vandalism.
- Improper use or storage as per installation instructions & handling precautions.

• Any other damage(s) or failure(s) not caused by faulty materials and/or workmanship.


Please Read:

1. A warranty claim must be submitted online (Proof of purchase may be required)
2. Warranty claims submitted via this website are only valid for the United States and Canada. Warranty claims outside the United States and/or Canada must be submitted directly to the dealer and/or retailer.
3. Any / all Treegator® products deemed to be defective by the manufacturer will be replaced with a Treegator® model of equal value.
4. Spectrum Products, Inc. does not issue monetary refunds and/or credits for any defective Treegator® item(s).
5. Defective Treegator® item(s) may be required to be returned to manufacturer for inspection before replacement product is provided - Products deemed unusable upon inspection may not be returned.
6. Any products deemed to be defective per the criteria noted in the limited warranties above will be replaced with a Treegator® model of the same kind at no charge to the customer.

Note: As of 2023, the Treegator® Jr. Pro model is no longer being produced or manufactured by Spectrum Products Inc., and has been permanently discontinued. As a result, warranty claims may not be accepted and/or approved based on limited product availability.


Note: Treegator® and/or Gatorbag® brand products are solely designed to assist the user in properly watering a tree. Spectrum Products Inc., the manufacturer of Treegator® brand watering bags recommends that product users follow the installation instructions and precautions provided for each Treegator® brand product. Installation instructions may be found on any provided product tags, packaging materials and at www.Treegator.com. Any other use or misuse of Treegator® and/or Gatorbag® brand products for purposes not designed by the manufacturer for its products, is not recommended. Spectrum Products Inc. and its affiliates will not be responsible for any proper, improper, or misuse of Treegator® and/or Gatorbag® brand products.



Submit a Warranty Claim (US & CANADA Only)


Submit only 1 (one) warranty claim per Treegator® purchase, person / company / household. You do not need to place a warranty claim for each defective Treegator® item - however, if you are submitting a warranty claim for different Treegator® models, then separate claims must be submitted.


- Please supply as much information as possible.
- Claim must be accompanied with at least 1 digital image of defective area(s) of product.
- Not supplying digital images for a warrany claim may affect your claim's approval.
- Fields in bold are required.


Your Information:

Name (First and Last)


Company (If applicable)


Email Address


Telephone (including area code)


Street Address (No PO Boxes)

City

State / Province

Zip / Postal Code

Country

*This form is for US and/or Canada Treegator® Product Warranty Claims only


Defective Product Details:


Date of Purchase (MM/DD/YYYY)


Place of purchase (i.e. retailer name)


Proof of purchase (receipt, etc.)

- Maximum size is 5MB
- Acceptable formats:
.PDF, .JPG, .GIF, .TIF, .BMP




Please provide details about your defective Treegator® Slow Release Watering Bag:


Upload up to 3 (three) images of the defective area(s)

- Maximum size is 5MB per image
- Acceptable formats:
.JPG, .GIF, .TIF, .BMP, .PDF








Please Note:

After submission of this claim form, you may be asked to provide additional information, or be required to return your defective item(s) in order to confirm your warranty request.
Submission of this form DOES NOT guarantee that your claim will be accepted or redeemed.

*As of 2023, the Treegator® Jr. Pro model is no longer being produced or manufactured by Spectrum Products Inc., and has been permanently discontinued. As a result, warranty claims may not be accepted and/or approved based on limited product availability.